Reference

What You Agree to When You Use frb26

These terms set out the rules for your frb26 account — how it works, what we expect from you, and what you can expect from us.

Account-holder agreementbKash, Nagad, Rocket coveredRegion-dependent accessMobile and browser useWallet and withdrawal rules
frb26 What You Agree to When You Use frb26
TERMS CONTACT

Reach Us About Your Terms Questions

If something in these terms isn't clear, or you need to flag an account issue, our support team is here to help. Bring your account ID and a brief description of the issue so we can sort it quickly.

Live Chat Open the chat window from your account dashboard — available for account, wallet, and terms queries during support hours.
Email Support Send your question to our support address with your account ID. We aim to respond within one business day for terms-related requests.
Help Centre Check the help section of your account for answers on deposit rules, withdrawal steps, and account conditions before reaching out.
HOW WE OPERATE

How frb26 Handles Your Account and Data

We keep your account data secure and only use it to run your frb26 experience — processing your bKash, Nagad, or Rocket transactions, verifying your identity when required, and keeping your session safe across mobile and browser. We do not sell your data to third parties.

Account Security Your account is protected with session verification. If we detect unusual access, we may ask you to re-confirm your identity before transactions proceed.
Data Retention We hold your account and transaction records for as long as required by applicable rules. You can request a summary of your data by contacting support with your account ID.
Cookie Use We use cookies to keep your session active across devices — so switching from mobile to browser doesn't log you out mid-session. You can manage cookie preferences in your browser settings.
Requesting Changes To update your registered details or request account closure, contact support directly. Changes to payment-linked details like your bKash or Nagad number require identity verification first.

Common Questions About These Terms

Straight answers to what people actually ask about the frb26 terms.

These terms apply to anyone who opens and uses a frb26 account. Eligibility depends on your local law and region — access is not available everywhere.

Yes. We update terms when our services change. We'll notify you through your account or registered contact. Continuing to use your account after an update means you accept the revised terms.

Depending on the breach, we may suspend or close your account. Funds in your wallet at the time of closure are handled according to the withdrawal rules in these terms.

Contact support with your account ID and the transaction reference. We'll check the record against the payment rail log and respond within one business day.

No. Each person may hold one account only. Duplicate accounts are against these terms and may result in both accounts being suspended and balances reviewed.

Send a closure request to support with your account ID. Any remaining wallet balance will be returned to your registered bKash, Nagad, or Rocket account after identity verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.